From a casual burger to a gourmet steak, these days, restaurant customers can order just about any food with the click of a button through a mobile delivery app.
During the pandemic, there was a surge in restaurant takeout orders through mobile delivery services, such as Uber Eats, Grubhub, Caviar, and others.
As the trend continues to grow, delivery drivers are handling more orders at a time. That means the food doesn’t just go from point A to point B, but often to points A, B, C, and sometimes D, all in one delivery trip. So, the question for restaurants and other food providers is, how do you keep food crisp, hot, safe, and secure for your customers?
“The need is to supply a meal as close to the experience as they would get if they were dining at the restaurant,” said Tom Furia III, Vice President of Category, Foodservice at Envoy Solutions. “A lot of higher-end restaurants are starting to participate in the game, if you will. And if you are going to pay $45 for a T-bone steak, you’d want that T-bone steak to at least be warm.”
Every type of food requires different packaging to get the job. At Envoy Solutions, we work as a trusted partner with our clients to identify customized foodservice solutions that are right for your mobile delivery service needs.
Here are the key criteria to ensure the food delivered through mobile delivery services is meeting your customers’ expectations:
Crisp
Hot
Safe
“The restauranteur should be thinking, if my delivery person isn’t able to hold the food at a proper temperature, maybe I should start thinking about alternates,” said Furia III.
Secure
“As the trend continues, customers’ expectations are becoming higher,” said Furia III. “There are more options, and we need to help our end-user clients provide solutions to meet the needs of their customers.”
Are you looking to capitalize on the fast-growing trend of mobile food delivery services? Contact Envoy Solutions, and our industry experts will find the right foodservice solutions to help you meet customers’ expectations for high food quality.